This Privacy Policy explains how HaiBian Power Equipment Co., Ltd. ("HBPE", "we", "us") collects, uses and protects personal data when you visit this website, submit an enquiry, or do business with us. We process personal data lawfully, transparently and only to the extent necessary.
Who we are
HaiBian Power Equipment Co., Ltd. is a manufacturer of high-voltage switchgear, transformers and energy storage systems, registered at Yueqing Economic Development Zone, Wenzhou, Zhejiang, China. For any privacy matter you can reach us at info@chhpgroup.com.
Data we collect
- Contact details you submit through enquiry or partner forms (name, company, email, phone, country/region, message)
- Business correspondence and order-related records when you become a customer or supplier
- Technical data collected automatically (IP address, browser type, device, pages visited, referrer)
- Cookie data as described in our Cookie Policy
How we use your data
- Responding to enquiries and providing quotations
- Performing contracts: order processing, delivery, export documentation and after-sales service
- Improving our website, products and services through aggregated analytics
- Meeting legal obligations such as tax, export-control and accounting requirements
- Sending business communications you have requested; you may opt out at any time
Legal bases
We rely on contract performance for orders and service, legitimate interests for responding to business enquiries and securing our website, legal obligation for statutory record-keeping, and consent for non-essential cookies and marketing communications. Where consent applies, you may withdraw it at any time without affecting prior processing.
Sharing & processors
We do not sell personal data. Data may be shared with logistics partners, banks, IT and hosting providers, and professional advisers strictly for the purposes above, under confidentiality and data-processing agreements. Authorities receive data only where the law requires.
International transfers
As an exporting manufacturer we may transfer contact and order data to affiliates and partners outside your jurisdiction. Where required, we use recognised safeguards such as standard contractual clauses and transfer only the minimum necessary.
Retention
Enquiry data is kept for up to 24 months after the last contact; contract and accounting records are kept for the statutory period (typically 10 years); technical logs are kept for up to 12 months. Data is deleted or anonymised when no longer needed.
Your rights
- Access a copy of your personal data
- Rectify inaccurate data and complete incomplete data
- Request erasure or restriction of processing
- Object to processing based on legitimate interests
- Data portability where technically feasible
- Lodge a complaint with your supervisory authority
Security
We apply HTTPS transport encryption, role-based access control, network isolation between office and production systems, and regular backups. No method of transmission is 100% secure, but we continuously review and improve our safeguards.
Contact & changes
Questions or requests: info@chhpgroup.com · 400-000-0000. We may update this policy from time to time; the "Last updated" date at the top reflects the current version. Material changes will be highlighted on this page.